HOW LONG DOES SHIPPING TAKE?
East Malaysia: Approximately 10 - 14 days
Rest of Malaysia: Approximately 7 - 10 days
Note that your order will be shipped from outside of Malaysia.
HOW MUCH IS SHIPPING?
RM15.00 for orders to Kuala Lumpur, Selangor, Penang, Perak, Terengganu, Kelantan, Pahang, Malacca, Johor, Kedah, Perlis, N.Sembilan.
RM30.00 for orders to Sarawak and Sabah.
In the case of partial shipments, shipping costs will be charged only once.
CAN I PAY VIA BANK TRANSFER?
Yes you can. Simply select the "Bank transfer" option upon checking out. Payment is expected 24 hours from time of purchase, or the order will be cancelled.
Current A/c No: 5141-32535413
Name: BOTF Concepts Sdn Bhd
Bank: Malayan Banking Berhad
Address of Branch: 102-106 Jalan Midah 1, Taman Midah, 56000 Kuala Lumpur
Please send in an email to firstname.lastname@example.org with your order number and reference number once the bank transfer has been made. Once payment has been received, Superga will proceed with shipping.
HOW WILL I KNOW IF MY ORDER IS CONFIRMED?
You will receive an order confirmation email stating the item(s) purchased and total price.
HOW DO I TRACK MY ORDER?
You will receive an email with tracking details once your package is shipping. Click on "track my order" to do so.
ARE THERE DELIVERIES THROUGHOUT THE WHOLE WEEK?
We process orders during our main service hours of Monday to Friday, from 8:00 am till 6:00 pm UTC+08:00 (with the exception of public holidays).
DO YOU SHIP INTERNATIONALLY?
No we do not, only within Malaysia.