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FAQ


HOW DO I CARE FOR MY SUPERGA?

Gently wipe down on your Superga foxing with a damp cloth and detergent. A brush can also be used for stubborn scuff marks. 

When washing your Superga, do not soak the sneaker for extended periods of time. Do not place your shoes in direct sunlight either as excessive exposure will damage the canvas and vulcanised gum soles.

HOW DO I KNOW IF MY SUPERGA IS AUTHENTIC?

We guarantee 100% authenticity with purchases from Superga retail stores and our e-commerce platform.

WHAT TYPE OF PAYMENT METHODS ARE ACCEPTED?

We accept all major credit cards, Paypal and bank transfer. Bank transfer option can be selected upon check out and payment will be required within 24 hours.

DO YOU HAVE A CODE OF CONDUCT FOR SOURCING AND MANUFACTURING?

Our Code of Conduct (“Code of Conduct”) outlines the basic requirements concerning working conditions that must be satisfied by all Sourcing Centres (“Sourcing Centres”) appointed by Superga or its Affiliated Companies. Superga is highly committed that any stage of the production fully complies to the principles and provisions of the Code of Conduct, therefore, the Sourcing Centres shall be liable at any time that all their Manufacturers adhere and comply to the principles of the Code of Conduct.

Superga adheres and encourages its business counterparts to adhere to the highest international standards of business practices and ethics. The generally accepted international labour standards, including the International Labour Organization (ILO)’s core conventions and the Universal Declaration of Human Rights have served as the foundation upon which much of the guidelines of the present Code of Conduct are based.

It is expressly understood that Superga reserves the right to terminate its business relationship with the Sourcing Centres who are unwilling or unable to comply with the principles and provisions set forth in the Code of Conduct.